Disclosure Statement

Who are we?

MoveSmart is powered by The Lending People Limited, a financial service provider based in Auckland, New Zealand.

What sort of adviser are we?

The Lending People Limited is a Registered Financial Services provider. FSP Number: FSP240365

The Lending People Limited is registered to provide the following financial services:

  • Wholesale and/or generic financial adviser services

We can provide non-personalised advice on consumer credit contracts such as personal loans, and general insurance such as motor vehicle insurance and credit related insurance products.

We cannot give you advice on securities, futures contracts or any land investment product.

What should you do if you have a problem or complaint?

If you have a problem, concern or complaint about any part of our service, please tell us so we can try to fix the problem. You may contact our complaints department by post, phone or email:

Complaints Manager

The Lending People Limited

PO Box 105063, Auckland City, Auckland 1143.

Phone: (0800) 899 879

E-Mail: hello@thelendingpeople.co.nz

If we cannot agree on how to fix the issue, or if you decide not to use our internal complaints department, you can contact the Financial Dispute Resolution Scheme (FDR).

This service will cost you nothing, and will help us resolve any disagreements. You can contact the FDR by post, phone or email:

Financial Dispute Resolution Scheme

PO Box 5730

Wellington 6011

Phone: (0508) 337 337

E-mail: enquiries@fdr.org.nz

Who licences and regulates us?

The Lending People Limited is regulated by the Financial Markets Authority (FMA) for its financial adviser services.

You can contact the Financial Markets Authority by post, phone or through their website:

Financial Markets Authority

PO Box 1179

Wellington 6140

Phone: (0800) 434 566

Website: http://www.fma.govt.nz

You can obtain information about financial advisers from the FMA and can report information about The Lending People Limited or its advisers to the FMA. You can check the status of The Lending People Limited on the Financial Service Providers Register at https://www.companiesoffice.govt.nz/fsp.

How to contact us?

Name: The Lending People Limited

Phone: (0800) 899 879

Email: hello@thelendingpeople.co.nz

Address: 94 Queen Street, Auckland Central, Auckland 1010

Postal: PO Box 105063, Auckland City, Auckland 1143.

This Disclosure Statement was Prepared on April 1st 2018.